Osborn's Models

Osborn’s Models

Osborn’s Models is located in Bideford, England and is a haven for model making enthusiasts.

It is the longest established model shop in the South West and has been owned by the same family for over 25 years.

The store offers a wide range of plastic and wooden model kits and supplies, ranging from aircrafts to boats, including cars, figures and buildings in various scales.

It is highly specialised in tools and accessories for model makers of all ages to build amazing creations.

Visitors can also find a selection of model toys and materials to help with their projects, pooling help from the enthusiastic staff members who can give expert advice on how to best create your masterpiece!.

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Contact Information

Osborn’s Models Reviews

Below are the latest reviews of Osborn’s Models.

3.7
Based on 160 reviews
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Opening Hours:
Monday: Closed
Tuesday: 11:00 AM – 4:30 PM
Wednesday: 11:00 AM – 4:30 PM
Thursday: 11:00 AM – 4:30 PM
Friday: 11:00 AM – 4:30 PM
Saturday: 11:00 AM – 3:30 PM
Sunday: Closed
Phone: 01237 423453
Address: 7 Honestone St, Bideford EX39 2DL, UK

Delivery: Yes

Chris Ho avatarChris Ho
3 months ago
I ordered several items in stock on December 5th and 7th, 2022. According to the normal delivery time, it is expected to arrive within 5-7 working days. After a month of no delivery and no contact from Osborns, I tried to call multiple times to check if there was a problem with the order but no response at all, I also emailed three times and of course no response, after going through 4 months in, I decided to seek help. I searched for the relevant regulations and the provisions in the Consumer Rights Act 2015 regarding distance contracts seem to apply in my case, I don't think Osborns is a trustworthy online provider anyway.
Orbit Discovery avatarOrbit Discovery
4 weeks ago
I ordered several items in a batch and heard nothing post ordering, after two weeks I got concerned and tried calling several times, the phone was never answered. I then tried email and never got a reply, I quoted product and order number, to no avail. Fortunately I had paid through PayPal and they picked up the case, resulting in a full refund. I fear that using other payment methods may have left me at a loss as no one responded to me. At best appalling customer service, at worst………….
Steven Fisher avatarSteven Fisher
3 weeks ago
Sadly let down by poor after-sales service. I bought 5 carriage kits, which I was attracted to as these offered something not available elsewhere. One of the kits had some missing parts (insufficient roof ventilators to complete). I emailed twice and received a response saying replacement parts would be sent. They never turned-up. I subsequently emailed and phoned multiple times but with no response. In the end I had to source parts from an alternative supplier to complete the kit, which I should not have to do with a c.£30 kit. I would now be reluctant to buy further kits from Osborns.
Great stock with competitive prices. Despite some items not being in stock, they're working on receiving these items and are keeping me updated on the status of my order. A positive experience.
Tony Haines avatarTony Haines
2 weeks ago
First class service when ordering by telephone, superb product, promptly delivered. Totally recommended.
See All Reviews

Location

The address for Osborn’s Models we have is: 7 Honestone St, Bideford EX39 2DL, UK. Use the map below for a closer view. Do check with your host for a definite location.

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Author Matt Ogborne
Matt Ogborne
About the Author

Welcome to Bideford.com! I’m Matt, a seasoned explorer and avid fan of Bideford and the broader North Devon area. With over a decade of consistent family visits, virtually every weekend, I’ve immersed myself in the rich history and vibrant culture Bideford & North Devon.

On this site, you’ll find a wealth of knowledge amassed from my adventures here. From in-depth local guides to engaging blog posts about Bideford. Whether you’re looking for recommendations on things to do or guidance on where to stay we have you covered. Join me as we delve into the heart of Bideford, North Devon – a town that’s more than just a destination, but an experience waiting to be discovered.

Do you want to see your favourite Bideford attraction, place to stay, event or activity listed here? Contact Us!

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