Name: Osborn's Models
Address: 7 Honestone Street, Bideford, England, EX39 2DL, GB
Telephone: 01237 423453

Osborn’s Models

Osborn’s Models is located in Bideford, England and is a haven for model making enthusiasts.

It is the longest established model shop in the South West and has been owned by the same family for over 25 years.

The store offers a wide range of plastic and wooden model kits and supplies, ranging from aircrafts to boats, including cars, figures and buildings in various scales.

It is highly specialised in tools and accessories for model makers of all ages to build amazing creations.

Visitors can also find a selection of model toys and materials to help with their projects, pooling help from the enthusiastic staff members who can give expert advice on how to best create your masterpiece!.

Images

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Contact Information

01237 423453

info@osbornsmodels.com

Osborn’s Models Reviews

Below are the latest reviews of Osborn’s Models.

3.7

Based on 160 reviews

Review on

Opening Hours:

Monday: Closed

Tuesday: 11:00 AM – 4:30 PM

Wednesday: 11:00 AM – 4:30 PM

Thursday: 11:00 AM – 4:30 PM

Friday: 11:00 AM – 4:30 PM

Saturday: 11:00 AM – 3:30 PM

Sunday: Closed

Phone: 01237 423453
Address: 7 Honestone St, Bideford EX39 2DL, UK

Delivery: Yes

Chris Ho

3 months ago

I ordered several items in stock on December 5th and 7th, 2022. According to the normal delivery time, it is expected to arrive within 5-7 working days. After a month of no delivery and no contact from Osborns, I tried to call multiple times to check if there was a problem with the order but no response at all, I also emailed three times and of course no response, after going through 4 months in, I decided to seek help. I searched for the relevant regulations and the provisions in the Consumer Rights Act 2015 regarding distance contracts seem to apply in my case, I don't think Osborns is a trustworthy online provider anyway.

Orbit Discovery

4 weeks ago

I ordered several items in a batch and heard nothing post ordering, after two weeks I got concerned and tried calling several times, the phone was never answered. I then tried email and never got a reply, I quoted product and order number, to no avail. Fortunately I had paid through PayPal and they picked up the case, resulting in a full refund. I fear that using other payment methods may have left me at a loss as no one responded to me. At best appalling customer service, at worst………….

Steven Fisher

3 weeks ago

Sadly let down by poor after-sales service. I bought 5 carriage kits, which I was attracted to as these offered something not available elsewhere. One of the kits had some missing parts (insufficient roof ventilators to complete). I emailed twice and received a response saying replacement parts would be sent. They never turned-up. I subsequently emailed and phoned multiple times but with no response. In the end I had to source parts from an alternative supplier to complete the kit, which I should not have to do with a c.£30 kit. I would now be reluctant to buy further kits from Osborns.

Borja Díaz de Terán

2 months ago

Great stock with competitive prices. Despite some items not being in stock, they're working on receiving these items and are keeping me updated on the status of my order. A positive experience.

Tony Haines

2 weeks ago

First class service when ordering by telephone, superb product, promptly delivered. Totally recommended.

See All Reviews

Location

The address for Osborn’s Models we have is: 7 Honestone St, Bideford EX39 2DL, UK. Use the map below for a closer view. Do check with your host for a definite location.

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Matt Ogborne

About the Author

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