Tesco Superstore (Manteo Way)

Beware of their deli shelf 'ham on the bone' – which we bought over ten days before its expiry date. We ate some for our lunch and felt queasy by the evening. We skipped dinner due to this. Our cat loves ham, but wouldn't touch it. Things got a lot worse when we were next both hit with a nasty dose of diarrhoea which lasted all night. The next day their ham was stinking, high and green. Took one packet back to the store, with the receipt (and also threw out the other two we'd bought). Got back £2.75 from the £7.75 we'd spent on the ham. The customer relations team rang us a few days later and wanted to know where the food we'd eaten in the prior 72h had been bought, and then implied our own standards of food hygiene might be to blame. Tesco are utterly devoid of responsibility and decency, and even attempted to blame this on another source, even though we had not bought food elsewhere in weeks. Did they take the same ham off the shelves? No, they just want to brush it under the carpet. Has anyone else had the same, or a similar, issue?

Tobacco counter never open at 7am, opens at 8am even tho store has been open an hour and have been refused service after 9pm. Why provide a service and sell products if staff won't serve you.

Quite a small store but easy to navigate. They had everything we needed and the quality of the produce was good. Not busy on a Thursday morning.

Well done East the water store for providing a changing places for wheelchair users. Thank you Dan for showing me the facilities. I would have given 5 stars, if the hoist was on charge, ladder and stored wheelchairs not in there. Big thank you for trying, worth doing my shopping here for this facility. 👏👏👏👏

Get it together…. freezing cold, messy shelves, miserable staff… yeah disappointing… low on basics.. going off to Aldi now 🙄